Shipping Policy

DELIVERY PRICES

  • Greater Toronto Area: $199. White glove delivery by our own team. Free on orders of $3,000 or more before tax.
  • 55 to 90 km from our showroom: $375.
  • 90 to 160 km: $450.
  • Farther away, or outside Canada: we quote each delivery. Call 416-255-1177 or email info@kennedygalleries.com with the piece and your address. We have delivered to Nova Scotia, Las Vegas and the Bahamas.
  • Small decor items: $55 anywhere in Canada by courier, for items marked for parcel shipping at checkout.
  • Pickup from our showroom: free.

Your delivery price is shown at checkout once you enter your address.

WHAT WHITE GLOVE DELIVERY INCLUDES

Two of our team bring your pieces into the room you choose, assemble and place them, and take the packaging away. It doesn't include removing old furniture or hanging art and mirrors. Commercial, large or complex orders may cost more, and we'll tell you before booking.

GREATER TORONTO AREA

Within about 55 km of our showroom at 86 Queen Elizabeth Blvd, Etobicoke. This includes Toronto, Mississauga, Brampton, Oakville, Burlington, Milton, Vaughan, Kleinburg, Bolton, Richmond Hill, Thornhill, Aurora, Newmarket, Markham, Unionville, Scarborough, Pickering, Ajax and central Hamilton.

WORKSHOP PICKUPS: $175

For furniture we collect from your home in the GTA for refinishing or reupholstery in our workshop. Return pickups follow our Return and Refund Policy.

PICKING UP YOURSELF

Call us before you come so your piece is ready. You're responsible for loading and securing it in your vehicle.

BEFORE DELIVERY DAY

  • Measure doorways, stairs and elevators before ordering. We can't refund pieces that don't fit. We offer a measuring visit in the GTA for $90.
  • Book the elevator if you live in a building.
  • Clear a path, roll up rugs and move anything fragile. In winter, please clear snow and ice from walkways.

INSPECTING YOUR DELIVERY

We inspect every piece before it leaves. Please check it on delivery and write any damage on the delivery receipt (Bill of Lading) before signing, then tell us right away.

TIMING

We schedule delivery of in-stock items within 2 business days. Pieces you're picking up are usually ready within 1 business day.

FEES

Delivery fees are non-refundable. Return delivery is at the customer's cost.